Content Services
Enterprise content management, records governance, and secure document workflows at scale.
Information Management · Cloud · AI
Global information management,
delivered from the Philippines
Our Makati City team delivers the professional services and customer support that help organizations worldwide capture, govern, and unlock their information.
- Consultants & support specialists
- 0+
- Support coverage
- 24/7
- Delivery hub
- Makati
- SOLAIA 2026 finalist categories
- 0
What we deliver
Capabilities that span the information lifecycle
From capture to archive, our local teams contribute across the full portfolio.
Cloud & Platform Ops
Reliability engineering, observability, and 24/7 operations for mission-critical SaaS workloads.
Cybersecurity
Threat detection, digital forensics, and data protection practices embedded into every release.
AI & Analytics
Applied machine learning and knowledge discovery that turn unstructured content into insight.
Business Network
B2B integration and supply-chain data exchange connecting trading partners globally.
Customer Success
Onboarding, technical support, and professional services that keep customers moving forward.
Recognition
SOLAIA: The IT-BPM Awards 2026
OpenText Philippines, Inc. was named a finalist in three categories at SOLAIA, the IT & Business Process Association of the Philippines (IBPAP) awards recognizing excellence across the country’s IT-BPM industry.
- Finalist Technology Company of the Year
- Finalist AI Impact Program of the Year
- Finalist Sustainability Impact Company of the Year
Why the Philippines
A talent hub built for global scale
Deep English-language fluency, a strong STEM pipeline, and time-zone positioning that bridges APAC, EMEA, and North America make the Philippines a natural center of gravity for follow-the-sun delivery.
- Follow-the-sun coverage with mature escalation paths
- Cross-functional delivery pods: consulting, support, and engagement management
- Continuous learning programs and product certification tracks
- Security- and compliance-first delivery culture
Life here
Teams that deliver and support
Flexible work, real ownership, and problems worth solving.
Professional Services Delivery
Consultants leading implementations, migrations, upgrades, and integrations for global customers.
Technical Support
Product experts diagnosing and resolving complex customer issues around the clock.
Solution Architecture
Architects shaping deployment designs and technical roadmaps alongside customer stakeholders.
Project & Engagement Management
Delivery leads owning scope, schedule, and outcomes across concurrent engagements.
Service Delivery Management
Escalation ownership, service reviews, and continuous improvement for key accounts.
Enablement & Training
Certification tracks and knowledge programs that keep product expertise current.
Where we are
One hub, one team
Metro Manila
35F RCBC Plaza Tower 2, Ayala Avenue, Makati City
Professional Services Delivery and Customer Support.
Let’s start a conversation
Tell us about your project, partnership idea, or career interest and we’ll route it to the right team.